Frequently Asked Questions

Will completing SitSafe training reduce our insurance premiums?

Possibly - while SitSafe training doesn’t guarantee an insurance discount, many insurers recognise the value of proactive risk management. Training in Occupational Violence and Aggression (OVA), de-escalation, conflict resolution, and emergency response can reduce the likelihood of incidents and claims, particularly in high-risk industries like healthcare, education, and security.

By demonstrating your commitment to staff safety and workplace compliance, you may be able to negotiate better premiums or terms with your insurer. We recommend:

  • Asking your insurance provider if safety training factors into your premium calculations.

  • Keeping clear records of all SitSafe training and policy improvements.

  • Engaging a broker who can advocate for your risk-reduction efforts.

Our training not only helps protect your people—it may also strengthen your position when it comes to insurance.

What industries does SitSafe work with?

SitSafe provides training across a wide range of sectors, including healthcare, education, community services, local government, retail, security, rural industries and more. If your team faces challenging interactions or high-risk situations, our training can be tailored to suit your environment.

Do you customise the training to our workplace or sector?

Yes. Every SitSafe training session is customised to reflect your organisation’s setting, staff roles, and specific risks. We also consider your existing procedures and policies to ensure training is relevant, practical, and immediately applicable.

How long are your training sessions?

We offer flexible training formats—from half-day programs to full-day or multi-day sessions. We’ll work with you to design a schedule that suits your team size, availability, and training goals.

Who delivers the training?

All SitSafe sessions are delivered by experienced trainers with real-world backgrounds in law enforcement. Our trainers bring practical insights, proven strategies, and a respectful, engaging approach to every session.

Is SitSafe training accredited?

While SitSafe training is not nationally accredited (unless included as part of a client’s broader training framework), it is developed in line with industry best practices, WHS obligations, and evidence-based techniques. Certificates of completion are provided for all participants.

Can you help us develop or review our internal safety policies?

Yes. In addition to training, we offer policy review and development services. We can help ensure your internal documentation supports your risk management goals and aligns with relevant legislation and standards.

Do you offer Train-the-Trainer options?

We do. Our Train-the-Trainer program equips your internal team members to deliver selected SitSafe modules in-house, ensuring long-term capability and cost-effectiveness for your organisation.

Do you offer support for rural or remote teams?

Absolutely. We understand the unique challenges faced by rural and regional teams. We offer on-site delivery, travel-inclusive packages, and training that’s specifically tailored to the realities of working in isolated or resource-limited environments.

Is the training suitable for students or younger participants?

Yes. We offer age-appropriate student safety sessions that focus on situational awareness, respectful communication, and basic safety principles. These can be delivered in school or tertiary settings

How do we book training or request a quote?

You can contact us via our website’s enquiry form or email our team. We’ll discuss your needs, recommend a suitable program, and provide a customised quote based on your team size, location, and desired training needs.